Reviewed on 4 November 2026. Information about enquiries submitted through this website.
Controller and contact
BALEAR PLUS S.L., tax identification number (NIF) B57835308, with registered office at Carretera de Valldemossa, 57, bajos, 07010 Palma (Illes Balears), is the controller of the personal data you provide through this website. Trading name: Inmogestión Balear. Local offices: Carretera de Valldemossa, 57, bajos, 07010 Palma, and Plaça Major, 3, 07630 Campos (Illes Balears).
You can contact the agency at info@inmogestionbalear.com or on +34 971 666 527. For data protection questions and rights requests, use that email address or the registered office.
Information you provide
The forms collect your name, chosen reply channel and the email address or phone number needed to use it. They also collect the subject and your message or request for a call or WhatsApp reply. An enquiry about a listing includes its reference.
A valuation request may include the town or neighbourhood, property type, approximate floor or plot area and intended selling timeframe. A property search may include the area, whether you want to buy or rent, budget and requirements. We also keep the date, enquiry reference, language, originating page and email notification status.
The information comes from what you enter or select. Please provide only what is needed to handle the enquiry and avoid including sensitive documents or unnecessary information about other people.
How we use it
We handle your request, review the property or service information and reply through your chosen channel. This includes enquiries about sales and purchases, valuations, viewings, inherited property, complex situations and rental management for owners.
If you submit a property search, we use your stated requirements to assess whether we have a suitable property and contact you about that search. You can ask us to stop at any time. Sending a form does not subscribe you to newsletters or authorise general advertising campaigns.
The enquiry is saved with restricted access and an email notification is prepared for info@inmogestionbalear.com. It is not published in the catalogue or public search tools, and the form does not automatically create a contact in Inmovilla. Receipt by the website and delivery of the email notification are separate processes.
Legal basis
When you request information, a valuation, a viewing or steps connected with engaging our services, we process the information needed to take the precontractual steps you request (Article 6(1)(b) GDPR).
For voluntary enquiries that do not involve those steps, and for contact about properties matching your search, the basis is your consent for the purpose stated in the form (Article 6(1)(a)). The checkbox is not preselected. You can withdraw consent through the contact channels above without affecting earlier lawful processing.
If an enquiry leads to a contract, necessary information is processed to provide the service. Where applicable, information is also retained to meet legal obligations (Article 6(1)(c)). These forms do not make automated decisions with legal effects or create behavioural profiles.
Who can access it
Access is available to authorised BALEAR PLUS S.L. staff handling enquiries and the technical providers needed to host the website, store enquiries and provide email services.
The review website uses OpenAI/Sites and Cloudflare services for hosting and its database. Resend handles email notifications alongside the agency’s mailbox provider. These services receive the information needed for their role, including notification content when an email is sent. There is no automatic forwarding to other estate agencies.
If subsequent work requires other professionals, the relevant information must be provided in that context. Data may also be disclosed to authorities where legally required.
Providers and international transfers
Technical providers and their subprocessors may operate or access data outside the European Economic Area. Locations and safeguards depend on the service and the terms applicable to the account used.
ChatGPT Sites hosting is governed by its data processing agreements for personal accounts or business accounts, as applicable. Cloudflare is identified as a hosting provider in OpenAI’s subprocessor list.
Resend stores notification contents and delivery logs in the United States, even when messages are sent from Europe. Its data processing agreement includes standard contractual clauses for those transfers.
Before launch on the final domain, the providers, processing agreements and relevant transfer safeguards must be verified. This section remains under review. You can request information at info@inmogestionbalear.com.
Protection against abusive submissions
To limit repeated submissions, we use a technical identifier derived from the connection or, when that is unavailable, from the contact method provided. This counter does not store the IP address or contact details in plain text, is not used for advertising, and operates in fifteen-minute windows. Expired counters are deleted when a new enquiry is processed.
Retention criteria
Enquiries and preferences are kept while needed to handle your request and continue the work you have asked for. Search preferences will be reviewed when the search is no longer active or you withdraw consent. If a contract is entered into, the requirements and obligations of that relationship apply.
Once the purpose ends, the data will be reviewed for deletion or, where appropriate, restricted retention for periods required by law or needed to address liabilities and claims. This applies to enquiry copies and notifications kept in email. You can ask about the retention criteria for your request by writing to info@inmogestionbalear.com.
Required information and your rights
To submit an enquiry, we need your name and a valid reply method: an email address for email, or a phone number for calls or WhatsApp. Property searches also require an area and your requirements. Fields marked optional are not mandatory. Without the required information, we cannot process the form; you can use the direct contact channels.
You may request access, rectification, erasure, restriction, objection and portability where applicable, or withdraw consent, by writing to info@inmogestionbalear.com or the registered office. State the right you wish to exercise and provide enough information to locate the enquiry. Additional identity information will only be requested where necessary.
You can also lodge a complaint with the Spanish Data Protection Agency.
External channels and contact counts
Choosing WhatsApp or opening email, map or social media links involves the relevant providers and their terms and policies. Infrastructure providers may process technical connection data needed to operate and protect the service.
On the final domain, our own counts total phone, WhatsApp and email clicks and saved forms by day, page and language. These counts use no visitor identifiers or profiles and contain no IP addresses, contact details, messages or search parameters. They respect DNT and Global Privacy Control. The review website does not record these counts. They are separate from the content of any enquiry you submit.